Who we are looking for
As General Manager, you’ll play a pivotal role in steering the non-sales operations of our business. Reporting directly to the Finance Director, this strategic role focuses on Health & Safety, Quality, Facilities, Governance, Contracts, and Risk.
You will ensure business continuity, cost optimisation and compliance across the organisation while supporting the broader strategic goals of EGE and the wider Eurostar Group.
This is a hands-on role — you’ll be just as comfortable putting on a hi-vis jacket to inspect warehouse operations as you are reviewing contracts or managing governance. You’ll be expected to be visible, proactive and fully engaged in the operational rhythm of the business.
Preferred skills and experience
- Minimum 5 years’ experience in a senior operational/strategic contract management role.
- Degree-level education or equivalent experience in a quality, legal, or operations-based role.
- Demonstrable leadership in non-sales business projects such as leases, facilities, and H&S compliance.
- Strong understanding of legal frameworks, insurance governance, contract models, and ISO standards (9001 essential; 14001 desirable).
- Experience in leading cost optimisation, non-product procurement, and risk mitigation initiatives.
- Confident in managing contract governance, SLAs, escalations, chargebacks, and high-level supplier negotiations.
- Able to oversee and evolve internal systems such as SharePoint and manage information governance.
- Comfortable coordinating tenders, RFIs, and surveys, ensuring consistency across documentation.
- Line management experience across cross-functional teams (Quality, Facilities, H&S).
- Strategic and commercially aware, with a solid grasp of operational efficiency and risk control.
- Advanced IT skills (Excel, Outlook, Word); SharePoint experience preferred.
- Excellent communication and stakeholder management skills, with the ability to manage multiple priorities under pressure.
- Full UK driving licence due to dual-site operations.
Main responsibilities
- Lead business operations across property, leases, facilities management, and non-product procurement.
- Own key Group policies and procedures, ensuring standardisation and regulatory compliance.
- Manage Group-wide insurance, contracts, intellectual property, and governance.
- Oversee ISO 9001 and support ISO 14001 initiatives.
- Manage supplier relationships, external legal counsel, and service providers.
- Lead operational contract negotiations, performance tracking, and risk mitigation.
- Line manage staff across Quality, H&S, and Facilities functions.
Overview
Operations
Full-time
Hybrid
Job reference – EGEGM1225
Unit 4 I Evolution – Hooters Hall Road
Lymedale Business Park
Newcastle-under-Lyme, Staffordshire
England I ST5 9QF
Why join us?
At EGE, we don’t just distribute technology. We create opportunities. We’re a company built on trust, innovation, and exceptional service, and we know our success starts with our people.
Joining EGE means being part of a team that values clarity, accountability, and collaboration. We offer a competitive benefits package and encourage personal and professional growth.
As a business committed to sustainability, diversity, and operational excellence, you’ll have the chance to lead and contribute to initiatives that make a real impact across the business and beyond.
If you are solutions-driven, hands-on, and comfortable navigating changing priorities, we’d love to hear from you.
This role will be split across both our office and warehouse locations.
Benefits working with us
Staff Recognition & Awards
Recognition for your performance and
hard work
Bonus Scheme & Competitions
To have fun and build relationships
Adhoc Perks
Surprise rewards and treats to keep
things exciting
Free Refreshments
Keeping you energised throughout
the day
Flu Vaccinations
Supporting your health and wellbeing
Cycle to Work Scheme
A healthier and greener way
to commute
Eye Care
Helping to take care of your vision in a
digital world
Staff Discount
Giving you great savings on the latest
devices and accessories
Teambuilding & Social Events
Bringing people together, building
stronger connections
Life Events & Long Service
To celebrate your big occasions
and dedication
Recruitment Referral Scheme
Rewarding you for helping us grow our
talent pool
Flexibility
Helping you to balance work and life
Life Assurance
Providing peace of mind for you and
your loved ones
Uniform & Branded Workwear
Representing our brand with pride
Free Profile & 121 Feedback
Helping you to grow and succeed
Get Stuff Done Day
Time to focus on what matters most
Company Pension &
Annual Review
Investing in your future
Employee Assistance
Programme
Support when you need it most
Apply now
Send your CV to the email careers@ege.co.uk
