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Get in touch with our team.
We’d love to hear from you!
+44 (0) 1782 565 555
contact@ege.co.uk
Products
Click here to see the range of products we offer to suit diverse needs and budgets.
Minimise downtime for partners and their customers
Our Advanced Replacement service offers industry leading support which is designed to minimise downtime for partners and their customers by providing a replacement device before the defective or faulty device is returned.
It reduces operational disruptions, enhances customer satisfaction and eliminates the need for partners to maintain spare inventory, saving costs and improving efficiency.
The faulty device’s model, serial number and issue description, along with warranty validation, are needed to initiate the process.
Minimised Downtime
- Devices are shipped before the faulty unit is returned, ensuring continuous operation.
- Reduces disruptions for businesses and customers by providing a seamless replacement process.
Guaranteed Quality & Compatibility
- Replacement devices meet strict quality standards and are pre-configured for immediate use.
- Ensures customers receive a device that matches or exceeds the original unit’s performance.
Fast and Efficient Service
- Expedited shipping ensures quick delivery of the replacement device.
- Helps maintain productivity by eliminating long wait times for repairs.
Hassle-Free Returns
- Customers receive clear instructions and prepaid return labels for the faulty device.
- Simplifies the return process, making it convenient and stress-free.
Benefits of the Advanced Replacement service
- Cost Savings
- Reliable Support
- Simplified Warranty Claims
- Streamlined Operations
- Boosted Partner Reputation
- Reduced Inventory Requirements
Minimise downtime and enhance your customer satisfaction
Connect with our team and discover how we can deliver the right technology at the right time to meet your needs.
